Support Portal

Data Form Reports This website allows users to obtain reports on entire data forms based on date ranges and selected dataform. Users must use their ReferNET credentials to login.
File Download This website allows users to retreive any exported ReferNET file. Users must use their ReferNET credentials to login.
Query Builder This website will allow you to build multiple item exports from contact data. You may import the formatted XML file into Excel/Access or any other third party reporting tool that supports XML tables. Users must use their ReferNET credentials to login.
Support Portal Find technical assistance for RTM products or report an issues. Download User Guides and Instruction Sheets
Resource Data Analytics ReferNET's Resource Data Analytics creates files with specific resource data items whose relationship will help you evaluate data completeness and consistency. The Agency Complexity Score option allows you to compare agency sizes and relative complexity for annual surveys and ongoing resource maintenance activities.
Document Upload This website will allow you to attach documents to contact and resource records. Users must use their ReferNET credentials to login.
Print Drivers In order to print from the ReferNet Central System each work station will need to have the RTM Designs ScrewDrivers Client v4 Universal Print Driver installed. Please consult with your IT staff regarding your organizations policy for downloading and installing software to your workstations